Ordering FAQs


How do I request a price quotation?

 

RE: Please send your request by e-mail or fill in the contact form. You can also send a telephone us. You will receive a price quotation within 24 hours and in the price quotation are detailed instructions for how to order the product. Prices are inclusive handling and delivery with express courier.

How will I know you have received my order?

RE: You will receive email notification to confirm your order and ordering details.

What currency are the prices shown in?

RE: All prices are shown in US dollars. We might accept and quote in alternative currencies based on the exchange rates.

How do I pay for my order?

RE: Upon product delivery, our invoice is established against your purchase order number and sent to the invoicing address you have indicated. Our bank and payment information are shown on our invoice and we expect your payment within 30 days of invoice date. You may pay by wire transfer or Paypal.

What is an Institutional/Universities Purchase Order?

RE: Depending upon their purchasing policies and operating procedures, some organisations will raise a formal Purchase Order (PO) for buying laboratory and research products and services. This official form is numbered and stipulates suppliers’ contact details, shipping and billing adresses, it may or may not contain product details. Therefore where it is available, please raise a purchase order number with your administration and do have a copy send to : sales@crefupeptides.cn



If your institution/ Universities does not carry Central Purchase Order procedures, you may write your signature on letter head shipping and invoicing address details with quotation reference number if applicable.